FAQ

DistillPack is dedicated to providing bespoke, environmentally friendly packaging to meet every need of our customers. Here are the answers to some of the most frequently asked questions we get.

Do you offer stock/off-the-shelf packaging?

No — everything we do is fully custom, from structure to printing, tailored to your brand's specific needs and vision. If you require large quantities of stock packaging, submit a request and we'll see what we can do.

Is there an additional cost for custom design?

No — custom design is included in our service at no extra charge. We believe great packaging starts with great design, and we handle that as part of your project.

What are your minimum order quantities (MOQs)?

MOQs vary by product type and format. We're happy to discuss your specific project requirements. Reach out via email or our online form and we'll get back to you with details.

Is your packaging cannabis-compliant and child-resistant?

Compliance is built into everything we do. We design all cannabis packaging with applicable child-resistance requirements and regulatory guidelines in mind. We'll work with you to ensure your packaging meets the specific regulations in your province or state.

Can we request carbon-neutral printing on all packaging?

Absolutely. As a certified carbon-neutral company, we offer carbon-neutral production across all our packaging formats. Sustainability is core to who we are, and we ensure your brand lives up to its eco-conscious values.

What information do you need to provide a quote?

Every project is unique. To provide a realistic quote, we typically need to know:
1. The type of packaging (e.g., bag, box, tube, jar, etc.)
2. The approximate size
3. The quantity you need
4. What you want printed (colours, coverage, saturation, etc.)
5. Preferred materials or sustainability requirements

Not sure what you're looking for yet? Tell us about your product and what matters most to you — we'll suggest the right options.

Need More Information?

For any further questions about our cannabis packaging services, don't hesitate to reach out. Our team is here to answer any inquiry — from a first-time brand to a multi-location dispensary chain.

Moving Towards Sustainability
carbon neutral logo
Carbon Neutral
We attained carbon neutrality by eliminating our carbon footprint through various in-house efficiency measures and by supporting external emission reduction initiatives.
FSC®
Our FSC® designation—endorsed by environmental NGOs like Greenpeace and WWF—plays a crucial role in protecting our forests, which in turn benefits the environment
fairtrade logo
Fairtrade
Our cotton products are Fairtrade-certified, ensuring they adhere to strict international Fairtrade Standards that promote better compensation and support for farmers and workers.

Feedback

Feedback.

"These guys are great, very helpful and always very insightful. I love a business that doesn't just sell you anything, they educate you on the best option for you based on their experience... saving me time and money."

Jim Ben
Position, Company name

"Distillpack helped our company bring multiple ideas to life. Whether we have already sorted out the details, or the idea is fresh out of one of our brainstorms, they adapt to help us get to the final product. Mike is always looking out for us and making sure we're making the best decisions. We are incredibly grateful for the level of service and understanding they provide us - it's one of a kind."

Katie Rawn
Position, Company name

"We have been working with Wendy for years for our customized shopping bags.  She is fantastic to deal with and super creative  I would highly recommend her."

Penny King
Position, Company name

“Incredible service & understanding”

"Distillpack helped our company bring multiple ideas to life. Whether we have already sorted out the details, or the idea is fresh out of one of our brainstorms, they adapt to help us get to the final product. We are incredibly grateful for the level of service and understanding they provide us - it's one of a kind."

Katie Rawn

“Passion for custom packaging stands out”

What an incredible team of people to work with! Full of energy and always presenting inspiring and creative packaging ideas. Wendy and Mike's attention to detail and enthusiasm for custom packaging truly stands out.

Alyssa Zwonok

“They go above & beyond to help”

Working with Distillpack was great! Not only was the custom product we ordered fantastic but so was the customer service. I worked with their team and they went above and beyond to help us. So happy!

Heather Brassington
CEO at Webflow Agency

“They don't sell, they educate & help”

These guys are great, very helpful and always very insightful. I love a business that doesn't just sell you anything, they educate you on the best option for you based on their experience... saving me time and money.

Jim Ben
Developer at BRIX Templates

“Recommend for any packaging needs ”

I had the opportunity to work with Mike for my custom packaging, and being new to this, he was AMAZING! He was very communicative and always got back to me with an update as promised. He assisted with finding a graphic designer and explained every detail to make sure everything was understood. He truly takes value in helping his clients, and would definitely recommend for any packaging need!

Shobana Thangarajah
Webflow Developer

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